BreakThroughs, Inc. | Programs

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•		Breakthroughs in Attitudes

•		Dynamics of TeamBuilding

•		Manager as Coach

•		Managing Change

•		Conflict Management

•		Standards of Excellence

•		Personality Profile

•		Team Meetings

Manager as Coach
Maximizing On-The-Job Performance and Results

Over time, managers are responsible for increasing the level of performance from their people. Some people need guidance, some need sharper skills, and some need confrontation to change behaviors. Coaching connects people to the areas where they need to improve and demonstrates a manager's caring and interest in the individual's success.

Coaching is an investment in people. When it is used effectively, coaching results in improved performance. With practice, it becomes natural, and the outcomes far exceed what could reasonably be expected from it. The art of coaching is in knowing how to approach each individual, what strategies to use to gain their agreement, what methods to use for follow through, and how to hold people accountable.

Manager As Coach: Maximizing On-The-Job Performance and Results is specifically designed to teach managers a combination of powerful coaching skills and techniques to improve the overall performance, productivity and effectiveness of their people. This program builds managers' confidence and expands their capacity to coach people to accomplish immediate as well as long-term results.

Outcomes

The objectives of coaching
Four major coaching functions
How to prepare for and conduct a coaching session
How to deal with and manage differences and employee resistance
How to build accountability and commitment

Content
Please call 303-814-8100 for a specific content outline.

Targeted Audience
This program is for managers who want to provide employees with the direction, feedback, and guidance they need to be successful and to maximize their impact on the organization.

Format
This program is available in a one-day format customized for your unique needs. It includes role-plays that mirror situations, issues, and problems experienced in the workplace. Where appropriate, this program is offered in conjunction with Conflict Management.